Official Privacy Policy

Privacy Policy 990k3 — Personal Data Protection for Malaysia Members

At 990k3, your privacy is not just a legal obligation — it is our sincere commitment to every member. Find out exactly how we collect, use, store, and protect your personal data.

Updated: January 2026
256-bit SSL Encryption
Data Not Sold
KYC Protected
Privacy Guaranteed
PDPA Compliance
Secure Storage

990k3 Privacy Commitment

This Privacy Policy transparently and honestly describes 990k3's data collection and management practices. By registering or using our platform, you acknowledge and agree to this policy. We never sell or rent your personal data to any third party for marketing purposes.

1

Introduction & Scope of This Policy

990k3 is an online betting platform operating exclusively for the Malaysia market. We understand that member trust is the most valuable asset in this industry, and that trust is built through full transparency in personal data management.

This Privacy Policy applies to all information collected through the 990k3 platform, including the official website at 990k3.fun, the Android and iOS mobile app, and all our official communication channels including live chat and support email.

We operate in accordance with internationally recognized data protection principles. Every decision involving member personal data is made with the member's best interests and safety as the top priority. Your data is never treated as a commodity — it is personal information we protect with the utmost responsibility.

Important Note: This policy covers data processing activities by 990k3 only. If you access external links from our platform (where applicable), the privacy policies of those third parties are beyond our control.
2

Personal Data We Collect

990k3 only collects data that is strictly necessary to provide a safe, fair, and seamless service to every member. Below are the categories of data we collect and the purpose behind each:

Data Categories Example Information Primary Purpose
Identity Data Full name, date of birth, identification card number KYC verification, fraud prevention
Contact Data Email address, phone number Account communications, security notices
Financial Data Bank account details, deposit and withdrawal transaction records Payment processing, AML compliance
Technical Data IP address, device type, web browser, access logs Account security, suspicious login detection
Behavioural Data Betting history, games played, preferences Service improvements, responsible gaming
Communication Data Support chat records, emails, feedback Customer support improvements

We never collect sensitive data such as health information, religious beliefs, or political views unless directly relevant to responsible gaming and shared at the member's own initiative.

Data Minimization: Our core principle is data minimisation — we only request information that is strictly necessary. No form will ever ask for more than what is required for its stated purpose.
3

Purpose of Personal Data Use

Every piece of data we collect is used for a clear and legitimate purpose. 990k3 does not use your data for any purpose beyond what is stated here without first obtaining your renewed consent.

  • Account management: Register, verify, and securely maintain your member account.
  • Transaction processing: Process deposits and withdrawals in Malaysian Ringgit quickly and securely.
  • Identity verification (KYC): Verify that you meet the age and identity requirements for legal compliance.
  • Fraud prevention: Detect and block suspicious activity, money laundering, and platform abuse.
  • Customer support: Help you resolve technical issues, account inquiries, and transaction concerns.
  • Platform upgrades: Analyze usage patterns to improve the overall user experience.
  • Responsible gaming: Monitor wagering patterns to identify members who may need responsible gaming assistance.
  • Marketing communications: Keep you informed about the latest promotions and offers — you may unsubscribe at any time.

All data processing activities are conducted on one or more valid legal bases, namely: contract performance, legal obligation, legitimate platform interests, or your explicit consent.

4

Data Sharing & Disclosure

990k3 does not sell, rent, or trade members' personal data to any third party for their own commercial purposes. This is a non-negotiable commitment.

However, in certain limited situations, your data may be shared with the following parties solely for platform operational purposes:

  • Trusted payment providers: FPX, TnG, GrabPay, and Boost payment gateways to process your financial transactions.
  • KYC service provider: Approved identity verification partners for legal compliance purposes.
  • Technical infrastructure providers: Cloud servers and hosting services that support platform operations, governed by strict confidentiality agreements.
  • Competent authorities: Law enforcement agencies or regulatory authorities when required by law.
Our Guarantee: All third parties who receive your data are bound by strict data confidentiality agreements. They are only permitted to process your data for the specified purposes and must adhere to the same high security standards as 990k3.
5

Data Security Measures

The security of your personal and financial data is 990k3's top priority. We continuously invest in internationally certified security infrastructure to ensure your data remains protected from cyber threats at all times.

  • 256-bit SSL Encryption: All communications between your device and 990k3 servers are encrypted using the latest TLS 1.3 protocol.
  • Data encryption at rest: Sensitive data such as financial information and KYC documents are encrypted at rest in our database.
  • Two-factor authentication (2FA): An additional security layer we encourage all members to activate to protect their accounts.
  • 24/7 Monitoring: An automated threat detection system operates around the clock to identify and block suspicious activity.
  • Strict access controls: Only authorized 990k3 staff with a legitimate business need may access member personal data.
  • Regular security audits: We conduct regular penetration testing and security audits by independent third parties.

Although we take all reasonable precautions, no system can be guaranteed 100% secure against all threats. Should any security incident affecting your data occur, we will notify you within 72 hours of becoming aware of it.

6

Cookies & Tracking Technologies

990k3 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential cookies: Required for core platform functions such as secure login and session management. Cannot be disabled.
  • Performance cookies: Collect information about how you use the platform to help us improve its performance.
  • Functionality cookies: Remember your preferences such as language and display settings to provide a more comfortable experience.
  • Analytics cookies: Help us understand aggregate traffic and usage patterns (without identifying individuals) for continuous improvement.
Cookie Controls: You can manage your cookie settings through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of our platform.

We do not use third-party cookies for advertising purposes that track your activity outside the 990k3 platform. The tracking technologies we use are limited solely to improving your experience within our platform.

7

Your Privacy Rights as a Member

As a 990k3 member, you have privacy rights that we fully respect. These rights may be exercised at any time by contacting our support team:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Correct any inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your personal data, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Portability

Receive a copy of your data in a machine-readable format for portability.

Right to Restriction

Request restriction of your data processing in certain legally permitted circumstances.

To exercise any of the above rights, contact the 990k3 support team via live chat. We will process your request within 30 working days. For complex cases, this period may be extended to 60 days with notice to you.

8

Data Retention & Deletion

990k3 retains your personal data only for as long as needed to fulfil the purpose of collection, or as required by applicable law. The following are our data retention guidelines:

  • Active account data: Retained for the duration your account is active, plus 7 years after account closure for legal compliance obligations.
  • Financial transaction records: Retained for 7 years in line with financial reporting and anti-money laundering requirements.
  • KYC documents: Retained for the duration of the active account and 5 years after account closure.
  • Technical logs and access logs: Retained for 12 months for security and investigation purposes.
  • Support communication records: Retained for 3 years for quality and training purposes.

Once the defined retention period expires, your data will be permanently deleted or anonymised so it can no longer be linked back to you. The deletion process is carried out automatically by our system on a set schedule.

Please Note: Certain data may need to be retained for longer if there is an active investigation, unresolved legal claim, or specific request from a competent authority. In such cases, you will be notified where possible.
9

Changes to This Privacy Policy

990k3 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, technology, or industry practices. Any material updates will be communicated to you through:

  • A prominent notice on our platform's home page for a minimum of 30 days.
  • Email notification to your registered email address for significant changes.
  • An in-account notice when you log in for the first time after an update.

The date of the latest update is always displayed at the top of this page. Your continued use of the 990k3 platform after any changes are published constitutes your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account.

10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you at any time.

The best way to reach us is through the in-platform live chat, available 24 hours a day, 7 days a week. Our representatives, trained in privacy matters, will assist you promptly and respectfully.

We take every privacy complaint seriously and are committed to investigating and responding to all inquiries within 5 business days. For more complex complaints, we will issue an initial response within that timeframe and continue investigating until the matter is fully resolved.

Privacy Support: The 990k3 support team is Malaysian-speaking and understands the needs of local users. You may communicate in Bahasa Malaysia or English, whichever you prefer.

Premium-Grade Privacy Protection

Bank-Grade Encryption

Your personal and financial data is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. No compromises on security.

Data Not Sold

Our strongest commitment — your personal data will never be sold, rented, or shared with third-party advertisers for their commercial purposes.

Secure & Efficient KYC

Our identity verification process is designed to be fast and secure. Your KYC documents are encrypted and deleted on a strict schedule once the retention period expires.

24/7 Threat Monitoring

Our cyber threat detection system operates 24/7, automatically identifying and blocking any unauthorised access attempts.

Privacy Controls in Your Hands

You have full control over your data — from access and correction to deletion. All privacy requests are processed within 30 business days.

International Standards Compliance

990k3's privacy practices align with international data protection standards. Independent privacy audits are conducted periodically to ensure ongoing compliance.

General Questions About Data Privacy

No, absolutely not. 990k3 has never and will never sell, rent, or trade members' personal data to any advertising company or third party for their commercial purposes. Your data is used solely for platform operational purposes as stated in this Privacy Policy.

You can submit a data access request via 990k3's support live chat, available 24/7. Once your identity is verified, we will provide a copy of your personal data in a readable format within 30 business days. This service is free for one request per 12-month period.

After account closure, some of your data must still be retained for a defined period to fulfil legal obligations — for example, financial transaction records must be kept for 7 years. Once the retention period ends, your data will be permanently deleted or automatically anonymised by our system.

990k3 does not store credit or debit card information directly in our systems. All card transactions are processed through trusted payment gateways that comply with PCI DSS standards. For online banking transactions via FPX, we only store records of completed transactions — not your banking login credentials.

Yes, you can opt out of receiving marketing communications at any time. Click the "unsubscribe" link at the bottom of any of our marketing emails, or contact the support team via live chat to update your communication preferences. Unsubscribe requests will be processed within 5 working days. Please note that important transactional emails relating to your account cannot be disabled as they are tied to account security.

We employ a combination of 256-bit SSL encryption, enterprise-grade firewalls, intrusion detection systems (IDS), 24/7 threat monitoring, regular third-party security audits, and strict internal access controls. The number of staff who can access member personal data is strictly limited and subject to rigorous screening. We also conduct regular penetration testing to identify and address any vulnerabilities before they can be exploited.

Your Data Is Safe with 990k3

Over 100,000 members in Malaysia trust 990k3 not only for an exceptional betting experience, but also for serious and transparent personal data protection. Register today and experience the difference for yourself.

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